.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Analysis Development Award for AI Call Centers as well as named a Forerunner in two Aragon Investigation Entire world reports: AI Agent Operating Systems in the ICC, 2025, and Intelligent Call Center, 2025. The company was actually acknowledged as the most calculated supplier in the AI Broker Operating systems report.At the core of Five9’s technology is their vision for The NEW CX, where Artificial Intelligence Representatives and AI-empowered Human being Representatives work together to deliver hyper-personalized consumer adventures. The provider lately presented brand new advancements featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s ideal use of innovation in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Innovation Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Leader in as a result of rapporti di Aragon Investigation Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Research study Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 put les Centres de Contact AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand-new CX, ou00f9 Representatives AI et Representatives Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually likewise called an Innovator in The Aragon Analysis World for AI Broker Platforms in the ICC, 2025 as well as Aragon Analysis Entire World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has been named a champion of the 2024 Aragon Research Advancement Award for AI Connect With Centers. Additionally, Five9 has actually been named a Leader in 2 Aragon Study Globe reports: AI Representative Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025. This recognition from Aragon Analysis highlights Five9’s setting as a leader in AI-elevated CX.
The AI Representative Platforms in the ICC, 2025 document jobs Five9 as the most
critical seller rated in
the file, acknowledging Five9 s important eyesight for AI-driven development in CX. At the core of this innovation is actually Five9’s concept for The brand new CX where AI Brokers and AI-empowered Person Agents work together to provide hyper-personalized, easy consumer knowledge. Through equipping services to deliver transformative client interactions while minimizing costs as well as improving performance, Five9 is actually preparing brand new specifications for AI-powered solutions in the contact facility business.
AI is actually fundamental for generating awesome customer knowledge, as well as our company are honored to become determined through AragonAnalysis as innovative for our initiatives to drive the smart connect with facility onward, stated Jonathan Rosenberg, Principal Modern Technology Police Officer and Head of Artificial Intelligence, Five9. Our emphasis has actually been actually, and will definitely remain to be actually, assisting services deliver those expertises with simple resources and also capacities. With each brand-new development, our company take an advance for each Five9 and also for the field in its entirety.
The Aragon Analysis Advancement award pinpoints suppliers leveraging ideal use technology to not just adjust as markets change, but to proactively interfere with as well as inform exactly how their markets will certainly progress. Five9 was formally offered with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research awards ceremony.Five9’s commitment to innovation, especially its own sight for mixing artificial intelligence Representatives as well as AI-empowered Human Being Agents, is setting a new requirement for just how businesses may supply hyper-personalized as well as smooth consumer expertises, said Jim Lundy, Founder, CEO and Lead Expert, Aragon Study. This award and record identification improves Five9’s commitment to supplying artificial intelligence innovations for CX.
Earlier this year, the firm launched brand new improvements, consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that enhance the way business move toward CX, driving far better outcomes for each clients and agents. About Five9. The Five9 Intelligent CX System, powered through Five9 Genius AI, offers an extensive rooms of services to electrical power AI-elevated customer adventures that provide much better service results and also Bring Happiness to CX.
Our linked cloud-native offering permits hyper-personalized customer knowledge as well as more equipped employees, bring in every customer interaction even more connected, simple and easy, as well as individual. Relied on by 2,500 +consumers and 1,400+ companions internationally, Five9 unites the energy of artificial intelligence, our system, and also our individuals to drive AI-elevated CX.To learn more, visit www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Legal rights Scheduled.
The recognition of an Aragon Study honor winner is certainly not a promotion through Aragon Research study of any kind of merchant, product, or even solution. Perspective resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What primary honors performed Five9( FIVN) gain in 2024 coming from Aragon Investigation? Five9 succeeded the 2024 Aragon Study Advancement Award for Artificial Intelligence Connect With Centers and also was named an Innovator in two Aragon Research World documents: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Connect With Center, 2025.
What new AI items performed Five9( FIVN) introduce in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Representatives to transform client experience monitoring.How performs Five9’s( FIVN )BRAND-NEW CX sight impact customer service? Five9’s brand new CX vision incorporates artificial intelligence Brokers along with AI-empowered Individual Representatives to deliver hyper-personalized, simple and easy consumerexperiences while lowering prices as well as boosting effectiveness.
What was actually Five9’s( FIVN) calculated position in the Aragon Research Planet 2025 report? Five9was positioned as the absolute most strategic supplier in the AI Representative Platforms in the ICC, 2025 record, realizing their strategic eyesight for AI-driven development in CX. When did Five9( FIVN) receive the AragonInvestigation Advancement
Award
?
Five9 was officially shown along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.